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Join Renaud Anjoran, Founder & CEO of Sofeast, in this podcast aimed at importers who develop their own products as he discusses the hottest topics and shares actionable tips for manufacturing in China & Asia today! WHO IS RENAUD? Renaud is a French ISO 9001 & 14001 certified lead auditor, ASQ certified Quality Engineer and Quality Manager who has been working in the Chinese manufacturing industry since 2005. He is the founder of the Sofeast group that has over 200 staff globally and offers services (QA, product development & engineering, project management, Supply Chain Management, product compliance, reliability testing), contract manufacturing, and 3PL fulfillment for importers and businesses who develop their own products and buyers from China & SE Asia. WHY LISTEN? We‘ll discuss interesting topics for anyone who develops and sources their products from Asian suppliers and will share Renaud‘s decades of manufacturing experience, as well as inviting guests from the industry to get a different viewpoint. Our goal is to help you get better results and end up with suppliers and products that exceed your expectations!
Episodes
Friday Oct 08, 2021
Friday Oct 08, 2021
In this episode...
Sofeast CEO Renaud Anjoran is joined once again by the duo of Clive Greenwood who is a six sigma black belt with a focus on medical devices, quality, and operations, and Max Phythian a pure lean consultant who's worked for some of the largest names in the Auto industry. The three of them boast decades of experience in manufacturing around the world.
Today they're discussing the cost of quality, specifically of poor quality. You'll get answers to these questions: What does 'cost of poor quality' mean, where does it come from, what strategies can be followed to avoid it, and what's the most important thing to focus on first when working with a supplier who may not be too quality-focused? The panel all have their own thoughts on how to define the cost of quality and what it means to importers, so listen to their spirited conversation here.
Show Sections
00:00 - Introduction.
01:40 - When we talk about the cost related in some way to quality we have prevention and appraisal, internal failures, and external failures. What do these mean?
07:51 - What's the ROI of investing in zero defects?
13:28 - What benefits does QA provide aside from cost reduction?
20:13 - Supplier quality management.
25:13 - Design For Quality (DFQ) and why quality is an investment.
28:50 - What does the customer need to do if a Chinese manufacturer is unsophisticated and has little awareness about quality?
44:03 - Wrapping up.
Related content...
- Your Cost of Poor Quality Is Higher Than You Think
- Tips On How To Get Suppliers To Zero Defects [Podcast]
- PDCA: Plan, Do, Check, Act
- What Is A Quality Assurance Plan?
- What Is Quality Assurance?
- Design for Quality (DFQ)
- How To Avoid Damaging After Sales Quality Problems
- Documenting Your Company’s Quality Standard into the Details
Get in touch with us
- Connect with us on LinkedIn
- Send us a tweet @sofeast
- Prefer Facebook? Check us out on FB
- Contact us via Sofeast's contact page
- Subscribe to our YouTube channel
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