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Join Renaud Anjoran, Founder & CEO of Sofeast, in this podcast aimed at importers who develop their own products as he discusses the hottest topics and shares actionable tips for manufacturing in China & Asia today! WHO IS RENAUD? Renaud is a French ISO 9001 & 14001 certified lead auditor, ASQ certified Quality Engineer and Quality Manager who has been working in the Chinese manufacturing industry since 2005. He is the founder of the Sofeast group that has over 200 staff globally and offers services (QA, product development & engineering, project management, Supply Chain Management, product compliance, reliability testing), contract manufacturing, and 3PL fulfillment for importers and businesses who develop their own products and buyers from China & SE Asia. WHY LISTEN? We‘ll discuss interesting topics for anyone who develops and sources their products from Asian suppliers and will share Renaud‘s decades of manufacturing experience, as well as inviting guests from the industry to get a different viewpoint. Our goal is to help you get better results and end up with suppliers and products that exceed your expectations!
Episodes
Friday Feb 24, 2023
Friday Feb 24, 2023
In this episode...
Renaud and Adrian discuss the unwelcome scenario of recurring quality problems from your outsourced supplier who's handling your manufacturing in China. They cover your quality standard, 6 tips on how to handle common recurring quality problems, and several reasons WHY these issues might be happening in the first place.
Show Sections
00:00 - Greetings and introducing the topic: What happens if you have repeated quality issues from your manufacturing supplier?
01:57 - YOU need to make sure that the supplier understands your quality standard first.
03:46 - Tip 1. Always inform the supplier clearly how and why they went wrong.
08:18 - Tip 2. Give feedback on issues as early as possible during production.
10:44 - Tip 3. NEVER accept quality lower than your standard, including making an exception.
14:00 - Tip 4. Clearly define your quality standard including critical, major, minor, and non-defects.
22:01 - Tip 5. Set AQL limits (i.e. tolerances for defects) that correspond to your quality standard.
26:09 - Tip 6. Switch to a newer better supplier.
31:46 - Why product design issues could actually be the cause of your troubles.
33:43 - Why poor manufacturing might be the cause.
37:08 - Why your supplier's suppliers might be the cause.
41:27 - Wrapping up.
Related content...
- 4 quality standard levels [Podcast]
- What is the AQL (Acceptance Quality Limit)? An exhaustive guide
- Different inspection levels
- Negotiating with suppliers, including quality standards [Podcast]
- Learn how to switch to a new supplier if you can't accept the problems any longer
- Explore Sofeast's different supplier Audit Solutions and due diligence checks
Get in touch with us
- Connect with us on LinkedIn
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- Contact us via Sofeast's contact page
- Subscribe to our YouTube channel
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