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Join Renaud Anjoran, Founder & CEO of Sofeast, in this podcast aimed at importers who develop their own products as he discusses the hottest topics and shares actionable tips for manufacturing in China & Asia today! WHO IS RENAUD? Renaud is a French ISO 9001 & 14001 certified lead auditor, ASQ certified Quality Engineer and Quality Manager who has been working in the Chinese manufacturing industry since 2005. He is the founder of the Sofeast group that has over 200 staff globally and offers services (QA, product development & engineering, project management, Supply Chain Management, product compliance, reliability testing), contract manufacturing, and 3PL fulfillment for importers and businesses who develop their own products and buyers from China & SE Asia. WHY LISTEN? We‘ll discuss interesting topics for anyone who develops and sources their products from Asian suppliers and will share Renaud‘s decades of manufacturing experience, as well as inviting guests from the industry to get a different viewpoint. Our goal is to help you get better results and end up with suppliers and products that exceed your expectations!
Episodes
Friday Mar 24, 2023
Friday Mar 24, 2023
In this episode...
Sofeast's CEO Renaud Anjoran and senior compliance officer and friend of the show Clive Greenwood are back together and talking about the challenges of quality management in China. You'll learn about communication, supply chain transparency, cultural factors that affect quality, what an effective quality management system needs to include, and a lot more in this bumper episode!
Show Sections
00:00 - Greetings and introduction to our guest, Clive and this episode's topic: Challenges of Quality Management in China.
02:52 - Why do importers face challenges when trying to ensure consistent quality, reliability, compliance, etc, from Chinese suppliers?
03:20 - 1. Poor communication.
08:15 - 2. Working with the wrong kind of supplier that you cannot really trust.
13:26 - SMEs have 2 common due diligence & quality approaches when working with Chinese suppliers depending on the type of product development required.
16:45 - 3. A supplier who doesn't provide supply chain transparency negatively impacts quality.
20:48 - 4. Expecting the supplier to inform you about quality issues independently without you doing your own due diligence is a mistake.
23:19 - 5. There is no concept of separation of powers at many Chinese suppliers: "If the boss says it, do it."
28:36 - The role of factory audits.
32:29 - 6. A lack of supply chain transparency, traceability, and compliance.
37:37 - 7. Cheap and/or fast will usually come with a reduction of quality in the minds of Chinese suppliers.
42:59 - 8. Inspecting quality too late and not enforcing your quality standard.
44:37 - 9. A lack of risk thinking and acting on problems when they occur.
52:07 - If production is not ok, that failure is probably on you the buyer.
53: 58 - Summary: How to successfully manage quality in China?
54:35 - Wrapping up.
Related content...
- How To Get Transparency And Control Over Your Supply Chain?
- How ISO 37301 Might Improve Chinese Suppliers’ Compliance
- Using Real Data to Prove the Link between Factory Audits and Better Quality Products
- How To Choose Which Factory Audit You Need?
- What Is The Minimum Viable Quality Management System For A New Manufacturer? [8 Steps]
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- Connect with us on LinkedIn
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- Contact us via Sofeast's contact page
- Subscribe to our YouTube channel
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