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Join Renaud Anjoran, Founder & CEO of Sofeast, in this podcast aimed at importers who develop their own products as he discusses the hottest topics and shares actionable tips for manufacturing in China & Asia today! WHO IS RENAUD? Renaud is a French ISO 9001 & 14001 certified lead auditor, ASQ certified Quality Engineer and Quality Manager who has been working in the Chinese manufacturing industry since 2005. He is the founder of the Sofeast group that has over 200 staff globally and offers services (QA, product development & engineering, project management, Supply Chain Management, product compliance, reliability testing), contract manufacturing, and 3PL fulfillment for importers and businesses who develop their own products and buyers from China & SE Asia. WHY LISTEN? We‘ll discuss interesting topics for anyone who develops and sources their products from Asian suppliers and will share Renaud‘s decades of manufacturing experience, as well as inviting guests from the industry to get a different viewpoint. Our goal is to help you get better results and end up with suppliers and products that exceed your expectations!
Episodes
Friday Jun 25, 2021
How To Improve Supplier Performance?
Friday Jun 25, 2021
Friday Jun 25, 2021
In this episode...
Sofeast's CEO, Renaud Anjoran, talks you through a common query that we get at Sofeast on a regular basis when customers ask us: "How do I get my suppliers to improve?"
A recent survey of importers found that 70% said that their biggest challenge was working with suppliers to improve performance. So, with this in mind, Renaud goes through the topic based on training that he gave for European Chamber of Commerce in China members on improving suppliers with a focus on product quality, delivery times, price, and more.
So, how to spur improvement in your Chinese suppliers? Keep listening...
Show Notes
00:30 - Introduction. This episode's topic: Why supplier improvement is a big challenge and how to achieve it.
02:01 - In these cases, supplier improvement is very difficult or impossible.
04:46 - How to plan your supplier improvement project (step-by-step)?
08:05 - Why being a hand-off buyer doesn't help you drive improvement.
10:00 - Translating what you want into KPIs
14:44 - The cost of quality
18:11 - Hidden costs
20:22 - The impact of the cost of poor quality on your organization
23:53 - Time and attention needed for improvement activities
25:41 - Which manufacturing processes to work on based on the issues you have found with suppliers?
32:41 - Conclusion: How to drive lasting improvement in your suppliers
36:20 - Wrapping up
Related content...
- 28 Common Problems Chinese Suppliers Cause Importers
- Chrysler Keiretsu
- A Good Way To Analyze Data to Drive Process Improvements
- How To Manage Chinese Suppliers based on Facts & Data
- 3 Key Process Improvement Tools You Need To Start Using: Flow Chart, FMEA, Control Plan
- How To Switch To A Newer, Better Chinese Manufacturer? [eBook]
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- Contact us via Sofeast's contact page
- Subscribe to our YouTube channel
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